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Introduction
Features
Power Features
What People Say
Download
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Questions & Answers
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Helpful Links
Upon review of your program (Activ E-Book Compiler) we have decided to add
it to our site with the rating of 4 cows. This puts you in with the elite (in our
opinion) of home office and business related software.
TUCOWS OFFICE Review Staff
TUCOWS
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Activ E-Book Compiler is a true bargain! I was amazed
at how easy it was to use and the extra password
protection and ESBN features are worth the price many
times over...
Eva Almeida
ebooksnbytes.com
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>> Read More Comments >> |
Some comments/awards may refer to previous versions of this software
(please see the box in the footer of this page for important disclosures regarding awards and users' comments)
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Contacting Us
The creator of the EBookCompiler.com website and Activ E-Book Compiler is Answers 2000 Limited.
The retailer, responsible for order support, is ClickBank.
Contacting Answers 2000
If you need to contact us, the easiest way to do so is by e-mail. Send
your e-mail to webmaster@ebookcompiler.com
We endeavour to reply to all e-mail as quickly as possible. Except in
exceptional circumstances (fire, flood or vacations), we will attempt
to reply within 2-3 business days, and will usually reply much sooner.
If you do not see our reply to your email
within a few days, please see the box on
this page about "Email Communication Problems".
If your question relates to how to use the software, you may also like
to visit:
Email Communication Problems |
We generally respond to non-spam emails within, at most, a few days.
If you having difficulties contacting us, or have not received a reply
from us:
- Be aware that spam-filters or anti-spam software may be blocking
our replies or placing them in a spam folder:
- If you have not seen our reply: Please check your spam folder
- If you have a double opt-in anti-spam system for incoming emails
(people must fill in a form or click a link before their emails can be
received by you), it may be blocking our replies: Please turn it off
- Be aware that our reply may not come from the same address as that at which you emailed us
- Sometimes a person's email
settings or software may be incorrectly configured.
Their outgoing mail is not being actually sent, and/or they are not receiving incoming mail properly.
- Please get a friend using a different email provider/ISP to check that
they can receive your emails, and to send you emails to verify that you
can receive theirs.
- If you have an alternate contact email address, please mention it your
emails.
- We recommend: You can also sign-up for a free account from sites like
Hotmail or
Yahoo! Mail,
and try emailing us from there.
- We do not generally use spam filters on incoming mail, however
because of the volume of spam that we receive, it is possible (although
it is very rare) that we may miss your email.
To reduce this possibility:
Please use an appropriate and descriptive subject line for your emails
- such as "ANSWERS 2000" or the name of product that
you are contacting us about.
It is also possible (but very rare) that technical problems may result in the
loss of emails - in this case you will need to resend it.
- If you have not received a reply within a few days: Please email us again.
- Please email us at both our addresses:
webmaster@ebookcompiler.com
and
webmaster@ans2000.com
- Please mention in your email that you have tried to contact us previously.
- Please do check your spam folder for our replies.
- Please include an alternate email address that we can
contact you at, and/or also email us from a second email provider, such
as the free services provided by
Hotmail or
Yahoo! Mail.
We know how frustrating it can be if you send email, and can't see a reply
- but we really do try to provide helpful responses to your emails.
So, please take the above items into account (especially to check your spam folder)
if you can't see our replies to your email.
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Lost Registration Keys
If you are a registered user, and need a replacement registration key
(for example because of a hard-disk crash), we will be very happy to
issue you a replacement key, free of charge.1
- If you are using the version 4 or later and still have the registration key
details (on the page we asked you to print after you paid) - then
simply use the Activ Key Recovery utility and you can get you key back
within 2-3 minutes.
- If you are a registered user of a previous version,
you can download the latest version, and
use the Activ Key Recovery.
If you don't have the print out, or for some reason prefer to stick to
an older version of the software, here is the procedure you need to follow:
- If you have not already done so, download the free version again,
from our download information page.
- Start Activ E-Book Compiler, and click About on the Help menu.
- On the dialog box, it says "Your User ID is NNNNN" Where NNNNN is
a 5-digit number. Write this number down, the click OK.
- E-mail us with the number you wrote down in step 3, and your full name.
Our e-mail address is
webmaster@ebookcompiler.com
- Note: If you do not see our reply to your email
within a few days, please see the box on
this page about "Email Communication Problems".
For a quicker response: If possible, please include the date you purchased (even if only approximate),
and if you have it, your ClickBank receipt number.
We fully appreciate that, in this circumstance, that you have already paid for
the software - so we will do our absolute best to respond as quickly as
possible.
1Our License Agreement states a 90 day time-limit and other limitations on issuing
of free replacement keys.
Even so, whenever possible and reasonable (in our sole judgement), we will issue replacement
keys to customers at no additional charge.
However, in all cases, we reserve the right to strictly conform to the rules within our
License Agreement, and do not guarantee that we will exceed the rules as stated in the License
Agreement.
Our Address
Note: For quickest response, please e-mail us.
Answers 2000 Limited
6 Copners Drive
Holmer Green
High Wycombe
Bucks HP15 6SG
UNITED KINGDOM
Tel: +44 784 715 0419
E-mail: webmaster@ebookcompiler.com
- Note: If you do not see our reply to your email
within a few days, please see the box on
this page about "Email Communication Problems".
Note: We are a small company, so can not attend telephones at all times.
For quickest response, please e-mail us.
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